As a Temporary Sales & Service Associate, you’ll be the voice of our brand. During this seasonal opportunity lasting up to 14 weeks, you will be connecting with customers, assisting with orders, answering questions, and delivering an exceptional service experience that reflects who we are. New to sales or customer service? That’s okay. We provide dedicated training at the start of your employment to set you up for success. You’ll learn our systems, products, brand voice, and service standards before you ever take your first customer call.

Why Join Us?

• Gain valuable retail and customer experience
• Work in a supportive, collaborative team environment
• Perfect opportunity for those seeking short-term or seasonal work

What You’ll Do

• Deliver a friendly, professional, and on-brand experience to customers over the phone
• Assist customers with product selection, styling guidance, and order placement
• Answer general service inquiries with confidence and care
• Accurately enter orders and customer information into our systems
• Stay up to date on current products, promotions, and performance goals

What You Bring

• A positive, customer-first mindset
• Strong written and verbal communication skills
• Solid computer skills
• Ability to prioritize, multitask, and stay organized in a fast-paced environment

Qualifications

• High school diploma or equivalent
• Previous customer service or retail experience is a plus, but not required

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.